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第一段
1 .Listen to a conversation between a student and a university employee.
听一段学生和大学工作人员的对话
第二段
1 .Hi. I am a little lost.
你好，我有点走懵了，
2 .Um, is this the housing maintenance office?
这是房屋维护办公室么？
第三段
1 .You found it. How can I help you?
找对地方了。能帮你点什么呢？
第四段
1 .Oh, good. I have a quick question.
哦，我就问一个问题。
2 .Are we allowed to keep electric heaters in our rooms?
我们能在宿舍房间用电热器么？
第五段
1 .Actually, you are not.
其实不行。
2 .What's going on? Your room cold?
怎么了，房间冷么？
第六段
1 .It's freezing in my room.
我房间都要冻死人了。
2 .I think the heat went out or something.
我想是不是没暖气了。
第七段
1 .Are you sure it's out?
确定没暖气了吗？
2 .Maybe it just got turned out too far.
也许只是温度调得太低了。
第八段
1 .Oh, no. I tried adjusting the, uh, the heat control, but it doesn't make any difference.
哦，不是。我调温控了，没有用。
2 .It's so cold in my bedroom I can't sleep at night.
我房间冷得连觉都睡不了。
3 .I've actually been sleeping on the sofa in the front room.
我一直都在前厅得沙发上睡的，
4 .The heat still works in there.
前厅的暖气就好使。
5 .Actually, we get hot air in all the bedrooms except ours.
其实除了我们的房间，所有的卧室都有暖风。
第九段
1 .Wow! Do you have a roommate?
哇噻，你有室友么？
第十段
1 .Yeah. But she said she isn't bothered by the cold.
有啊，但她不觉得冷。
2 .But on the sofa, I am kept up by the noise out in the hall.
我在沙发上，走廊很吵，我就睡不着觉。
3 .The dorms can sometimes get pretty noisy.
宿舍有时挺闹腾的。
4 .So what can be done about it?
那怎么办啊？
第十一段
1 .Well, OK. There's a couple of things we can do.
嗯，我们可以这样。
2 .I can have a custodian take a look at it and see if he can do something.
我可以让宿舍管理员检查一下暖气，看看他能做点什么。
第十二段
1 .Actually, I asked the custodian yesterday to take a look.
其实我昨天就让宿舍管理员看了，
2 .But he said he couldn't find anything wrong.
但他看不来有什么问题。
3 .He said that some of the other rooms have lost heat also and that if we'd come here you guys would fix it.
。他说一些其他的房间也没暖气了，又说如果我们来这找找，你们会修理。
第十三段
1 .Oh, he did? That's weird, because I would have... well, the custodians themselves are usually supposed to report any problems right away.
哦，他这么说的？这就怪了，我修理倒是会修理，但宿舍管理员一般情况下都应该立刻把这问题报给我们啊。
2 .OK. In that case, then what you need to do is... here, fill out this form.
所以，这样的话，你就得填个表了。
第十四段
1 .I have to fill out a form?
我得填表？
第十五段
1 .Yeah, but at least that'll put your heater problem in a work order for the maintenance crew and they'll get to you as soon as possible.
，但起码填表可以让你在维护人员的工作名单上先排着。他们会尽快给你们答复的
2 .Just so you know, because it's not winter yet and it's not as cold as it could be, it may take a few days for a maintenance crew to get to you.
但你得知道，现在冬天还没到，天气没那么冷，他们可能几天后才会找到你们。
第十六段
1 .A few days? I can't even sleep in my own room!
几天？我房间连觉都睡不了。
2 .Can't we just get an electric heater?
我们不能用电热器么？
第十七段
1 .I am sorry. But students just aren't allowed.
不好意思，但学生就是不允许用啊。
2 .OK. I can see that this is a problem, and not just with your room.
好吧，既然不光是你们一个房间有问题。
3 .So if you can get the form back to me this afternoon, I'll try to get a maintenance crew to look at your problem by tomorrow.
那如果你今天下午可以把表填好给我，我尽量明天就让维护人员去看看你们那儿的问题，
4 .How's that?
怎么样？
第十八段
1 .Oh, that would be great.
哦，太好了，
2 .Seriously. I have to take off now.
真的。我必须得走了，
3 .But when I fill this form out, I give it to you, right?
那我要是表填完了，还是给你吗？
第一十九段
1 .Right. And if I am not here, just put it in my box and I'll get it.
对，我要是不在，就放我信箱里，我会去拿。